Association and Member Organization Programs |
Member Benchmarking Survey
This program helps you create and administer benchmarking between your members. Help them share best practices, track performance levels, and improve the services they provide to their customers or members.
Supports these activities:
This program helps you create and administer benchmarking between your members. Help them share best practices, track performance levels, and improve the services they provide to their customers or members.
Supports these activities:
- Providing your members with a high-quality research tool
- Enriching communication and teamwork between your members
- Better understanding your members’ needs through summary reports
- Developing educational and service programs based on members’ needs
- Provides original research to support your media and sponsorship outreach
- Provides possible revenue source to support your programs
Member Engagement and Priority Assessment
This program gives you credible, third-party feedback from your members to keep your organization strong. This affordable program helps you reduce costs, preserve your member base and improve services such as educational programs, website, written information and staff relations. You may add member needs and expectations modules to better understand members’ preferences for communication channels, training delivery, and program priorities.
Supports these activities:
This program gives you credible, third-party feedback from your members to keep your organization strong. This affordable program helps you reduce costs, preserve your member base and improve services such as educational programs, website, written information and staff relations. You may add member needs and expectations modules to better understand members’ preferences for communication channels, training delivery, and program priorities.
Supports these activities:
- Engaging members
- Setting budget priorities
- Exploring service assumptions
- Strategic planning
- Setting program priorities
- Measuring and tracking performance
Budget Survey
This short survey uses member feedback on specific organization programs and services to prioritize budget allocations as your organization focuses spending. Results are provided in a simple spreadsheet that allows budget analysts to graph program/service importance, satisfaction and cost.
Supports these activities:
This short survey uses member feedback on specific organization programs and services to prioritize budget allocations as your organization focuses spending. Results are provided in a simple spreadsheet that allows budget analysts to graph program/service importance, satisfaction and cost.
Supports these activities:
- Engaging members in budget decisions
- Setting budget priorities
- Measuring service shortfalls
- Measuring performance
Custom Survey
This program lets you evaluate awareness and effectiveness of programs and initiatives specific to your organization, then segment your membership to deliver the right services and information, in the right way, and at the right time. Such surveys carry significant weight when making resource decisions or evaluating the outcome of an initiative. Through scientific sampling techniques and collaboration on the survey instrument, Cobalt will help you establish a quantitative foundation to develop great programs or support tough decisions.
Supports these activities:
This program lets you evaluate awareness and effectiveness of programs and initiatives specific to your organization, then segment your membership to deliver the right services and information, in the right way, and at the right time. Such surveys carry significant weight when making resource decisions or evaluating the outcome of an initiative. Through scientific sampling techniques and collaboration on the survey instrument, Cobalt will help you establish a quantitative foundation to develop great programs or support tough decisions.
Supports these activities:
- Engaging members
- Marketing for programs, services and events
- Improving communication effectiveness
- Gathering policy feedback
- Measuring awareness, perspective and intent
Focus Groups
A focus group is a facilitated meeting in which a Cobalt moderator guides 6-10 people through a discussion. It is a powerful and persuasive tool that can significantly enhance communication and educational program effectiveness. Such groups often yield unexpected insights and a human touch that enriches your program evaluation.
Supports these activities:
A focus group is a facilitated meeting in which a Cobalt moderator guides 6-10 people through a discussion. It is a powerful and persuasive tool that can significantly enhance communication and educational program effectiveness. Such groups often yield unexpected insights and a human touch that enriches your program evaluation.
Supports these activities:
- Gathering member perspectives and ideas on programs and services
- Helping members communicate concerns or thoughts on difficult issues
- Allowing members to participate in the early development of policies or programs
- Building insight and support outside of large formal meetings